Right of Withdrawal
Right of Withdrawal for Consumers
(Consumer means any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.)
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day:
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On which you or a third party designated by you, who is not the carrier, takes possession of the goods, if you have ordered several goods in a single order and they are delivered together, or
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On which you or a third party designated by you, who is not the carrier, takes possession of the last item, if you have ordered several goods in a single order and they are delivered separately, or
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On which you or a third party designated by you, who is not the carrier, takes possession of the last partial shipment or the last item, if you have ordered a good that is delivered in multiple partial shipments or pieces, or
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On which you or a third party designated by you, who is not the carrier, takes possession of the first item, if you have entered into a contract for the regular delivery of goods over a specified period of time.
To exercise your right of withdrawal, you must inform us (microgreenbox gmbh, Galgenau 39, 4240 Freistadt, Austria, telephone: 0043720510087, E-Mail) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, email). You may use the attached model withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send the communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments we have received from you, including the costs of delivery (except for the additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will make the reimbursement using the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in any case, you will not incur any fees as a result of the reimbursement.
We may withhold the reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Special Regulations for Freight Goods (Large Items):
For goods that cannot be returned by post or a parcel service (freight items), you must arrange and organize the return transport yourself. The item must be securely packed to prevent damage. The shipment must be arranged with a freight company. Depending on the freight company, costs of up to EUR 200 (including VAT) may be incurred.
You must have the goods made available in their shipping packaging, accessible for return transport.